Privacy Policy

Roof It! Chattanooga

Effective Date:January 1, 2025

At Roof It! Chattanooga, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address.

Service Information: Details about your roofing needs, property location, and project specifications.

Payment Information: Billing details and payment methods when applicable.

Website Usage Information: IP address, browser type, and pages visited to improve website functionality.

2. How We Use Your Information

We use the collected information to:

Provide and manage our roofing services.

Respond to inquiries and customer support requests.

Process payments and issue invoices.

Improve website performance and user experience.

Send promotional materials or service updates (with opt-out options available).

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Payment transactions are processed through secure third-party payment processors. We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We may share your information only under the following circumstances:

With service providers who assist in delivering our services (e.g., payment processors, subcontractors). When required by law, legal processes, or governmental requests. To protect our rights, safety, or property.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track analytics. Users can control cookie settings through their browser preferences.

6. Your Rights and Choices

You may request access, correction, or deletion of your personal information. You can opt-out of marketing communications at any time by following the unsubscribe instructions in emails. If you have any concerns about your data, please contact us.